Privacy Policy

AXIALIS respects the privacy of website visitors, prospective clients, business contacts, suppliers and other individuals whose personal data may be processed in connection with its activities.

This Privacy Policy explains how personal data is collected, used, stored, shared and protected when individuals visit www.axialis.es, submit business inquiries or communicate with AXIALIS.

Personal data is processed in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR), Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), and other applicable legislation.

1. DATA CONTROLLER

The controller responsible for the processing of personal data described in this Privacy Policy is:

Legal Entity: AXIA MEDIA TECHNOLOGY GROUP S.L.

Business Brand: AXIALIS

Tax Identification Number (NIF): B88827647

Registered Office: Paseo de la Castellana 81, 28046 Madrid, Spain

Website: www.axialis.es

Privacy Contact: info@axialis.es

AXIALIS is a business brand of AXIA MEDIA TECHNOLOGY GROUP S.L., not a separate legal entity.

Unless otherwise specified in a particular contractual arrangement, AXIA MEDIA TECHNOLOGY GROUP S.L. acts as the data controller for personal data collected through this website and its own business communications.

2. PERSONAL DATA WE MAY COLLECT

Depending on the nature of the interaction, AXIALIS may collect and process the following categories of personal data:

Identification and contact information: names, job titles, company names, professional email addresses, telephone numbers and business addresses.
Business inquiry information: product sourcing requests, procurement requirements, project descriptions, correspondence and information voluntarily provided through contact forms or other communication channels.
Supplier and professional contact information: names, professional roles, company affiliations and business contact details of representatives of manufacturers, suppliers and service providers.
Contractual and administrative information: information necessary to prepare proposals, manage professional engagements, issue invoices and comply with legal obligations.
Technical and website usage information: IP addresses, browser information, device characteristics, security logs and cookie-related information, subject to applicable law and website configuration.
Communication records: business emails, messages, meeting correspondence and other records reasonably necessary to manage professional relationships.

AXIALIS does not intentionally request special categories of personal data, such as health information, religious beliefs or political opinions, through its general business inquiry channels.

Users are requested not to submit unnecessary sensitive personal information.

3. PURPOSES OF DATA PROCESSING

Personal data may be processed for the following purposes:

Business inquiries and communications

To receive, review and respond to requests for information, quotations, consultations and potential cooperation opportunities.

Pre-contractual assessment

To evaluate sourcing requirements, assess project feasibility, prepare preliminary proposals and communicate with prospective clients.

Provision of contracted services

To manage agreed procurement consulting, supplier sourcing, factory assessment, quality coordination and related professional services.

Supplier and business partner coordination

To communicate with relevant manufacturers, suppliers, professional advisers and independent service providers where necessary for legitimate business activities or agreed projects.

Administrative and legal compliance

To manage invoicing, accounting, contractual documentation and obligations arising under applicable law.

Website operation and security

To maintain website functionality, prevent misuse, investigate technical incidents and protect information systems.

Business communications and marketing

To send commercial information about AXIALIS services where permitted by applicable data protection and electronic communications laws.

Automation and AI-assisted support

Where implemented, to organize inquiries, provide preliminary responses, classify business requests or support internal administrative workflows, subject to applicable transparency and data protection requirements.

4. LEGAL BASES FOR PROCESSING

AXIALIS processes personal data only where an appropriate legal basis exists under Article 6 of the GDPR.

Depending on the specific activity, these legal bases may include:

Pre-contractual measures and contractual necessity — Article 6(1)(b): where processing is necessary to respond to a data subject’s request before entering into a contract or to perform a contract with that individual.
Legitimate interests — Article 6(1)(f): where necessary for proportionate B2B communications, supplier relationship management, business administration, website security or other legitimate interests, subject to the rights and interests of the individuals concerned.
Legal obligations — Article 6(1)(c): where processing is necessary to comply with applicable accounting, tax, regulatory or other legal requirements.
Consent — Article 6(1)(a): where consent is required, including for certain marketing communications, non-essential cookies or optional processing activities.

Where an individual acts on behalf of a company, processing of their professional contact information may be based on legitimate interests rather than contractual necessity, depending on the circumstances and applicable law.

Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

5. WEBSITE CONTACT FORMS AND BUSINESS INQUIRIES

When users submit inquiries through AXIALIS contact forms, the information provided will be used to evaluate and respond to their requests.

Required fields will be limited to information reasonably necessary for the stated purpose.

Providing optional information is voluntary.

Where necessary, AXIALIS may contact users to request clarification about product specifications, sourcing requirements or potential cooperation.

Submitting a form does not automatically establish a commercial contract or authorize AXIALIS to use personal data for unrelated purposes.

Any additional processing requiring a separate legal basis will be assessed accordingly.

6. PROCUREMENT PROJECTS AND BUSINESS DOCUMENTATION

Procurement inquiries may include technical drawings, product specifications, photographs, supplier details, commercial proposals and other project documentation.

Such materials may contain personal data, confidential business information or intellectual property belonging to clients or third parties.

AXIALIS will process personal data contained in these materials only where necessary for the relevant business purpose and subject to applicable legal requirements.

Commercial confidentiality and intellectual property matters are additionally addressed in the Terms of Use and, where applicable, separate contractual or non-disclosure agreements.

Where AXIALIS processes personal data strictly on behalf of a client and under that client’s documented instructions, the parties will assess whether a data processing agreement under Article 28 of the GDPR is required.

7. DISCLOSURE TO SUPPLIERS AND SERVICE PROVIDERS

Personal data may be disclosed to third parties where necessary, proportionate and supported by an appropriate legal basis.

Potential recipients may include:

AXIALIS personnel and authorized collaborators.
Manufacturers, suppliers and sourcing partners involved in relevant project assessments.
Independent inspection, testing, certification and logistics providers.
Website hosting, email, IT, cloud and technical service providers.
Accounting, legal and other professional advisers.
Public authorities where disclosure is legally required.

AXIALIS does not sell personal data to third parties.

Personal data will not be shared with suppliers or other partners merely because they are part of the AXIALIS business network.

Where appropriate, AXIALIS will seek to minimize personal data disclosed during supplier consultations, particularly during preliminary sourcing assessments.

Third parties acting as processors will be subject to appropriate contractual and security obligations.

8. INTERNATIONAL DATA TRANSFERS

AXIALIS operates through European coordination and professional resources in China.

Depending on the nature of a project, certain personal data may need to be accessed or shared with authorized personnel, collaborators, suppliers or service providers located outside the European Economic Area (EEA), including China.

Any transfer of personal data to a country outside the EEA will be assessed under Chapter V of the GDPR.

Where the destination does not benefit from an applicable European Commission adequacy decision, AXIALIS will use an appropriate lawful transfer mechanism where required, such as the European Commission’s Standard Contractual Clauses, together with supplementary measures where necessary.

AXIALIS will assess the nature of the information, the recipients, the transfer purpose and the applicable safeguards before implementing relevant international transfers.

Further information about applicable transfer safeguards may be requested using the privacy contact details provided in this Policy.

9. DATA RETENTION

Personal data will be retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, subject to applicable legal obligations.

Retention periods will depend on the nature of the information and the relevant processing activity.

In general:

Preliminary inquiries will be retained for the period necessary to respond, evaluate potential cooperation and manage any justified follow-up.
Contractual and project records will be retained during the professional relationship and for any additional period required to address legal obligations or potential claims.
Accounting and tax records will be retained for the periods established by applicable legislation.
Marketing contact information will be retained while a valid legal basis exists and until the individual objects, withdraws consent where applicable, or the information is no longer necessary.
Technical logs and cookie-related information will be retained according to their security or technical purpose and the applicable Cookie Policy.

Once the applicable retention period expires, personal data will be deleted, anonymized or securely restricted where required by law.

10. DATA SECURITY AND CONFIDENTIALITY

AXIALIS applies appropriate technical and organizational measures designed to protect personal data against unauthorized access, accidental loss, unlawful disclosure, alteration or destruction.

Such measures may include access restrictions, secure communication systems, appropriate authentication, controlled information sharing and confidentiality arrangements.

Access to personal data is limited to individuals and service providers who reasonably require it for authorized purposes.

Although reasonable safeguards are applied, no electronic system or internet transmission can be guaranteed to be completely secure.

Where a personal data breach occurs, AXIALIS will assess and fulfill any applicable notification obligations under the GDPR.

11. AUTOMATED SYSTEMS AND ARTIFICIAL INTELLIGENCE

AXIALIS may introduce automated tools or AI-assisted systems to support website inquiries, customer communications, internal administration and preliminary project evaluation.

Such systems may assist with answering general questions, organizing submitted information or directing inquiries to appropriate personnel.

Where applicable, individuals will be informed when interacting directly with an AI-based system.

AXIALIS will assess the necessity, proportionality, security and applicable legal basis of personal data processing performed through these tools.

Personal data will not be used for automated decisions producing legal or similarly significant effects on individuals without complying with the applicable requirements of Article 22 of the GDPR.

Additional information will be provided where a particular automated processing activity requires specific disclosures.

12. COMMERCIAL COMMUNICATIONS

AXIALIS may contact existing clients, prospective clients and professional business contacts in connection with legitimate business relationships and potential cooperation.

Electronic marketing communications will be sent only where permitted by applicable law, including the Spanish LSSI-CE and GDPR.

Where consent is legally required, AXIALIS will obtain it before sending the relevant communications.

Where a statutory exception permits communications without prior consent, the applicable conditions will be respected.

Recipients may object to direct marketing at any time, and electronic marketing communications will provide an appropriate means to opt out.

AXIALIS will not treat the mere submission of a sourcing inquiry as unrestricted consent to receive unrelated promotional messages.

13. COOKIES AND WEBSITE ANALYTICS

The website may use technical cookies and, where enabled, analytics or other optional technologies.

Non-essential cookies and similar tracking technologies will be used only in accordance with applicable consent requirements.

Detailed information about cookie categories, providers, purposes, storage periods and user choices is provided in the Cookie Policy.

Users may manage their preferences through the available cookie consent controls where implemented.

14. RIGHTS OF DATA SUBJECTS

Under the GDPR and applicable Spanish legislation, individuals may exercise the following rights, subject to the conditions established by law:

Access: obtain confirmation of whether their personal data is processed and receive relevant information.
Rectification: request correction of inaccurate or incomplete personal data.
Erasure: request deletion of personal data where the legal requirements are met.
Restriction: request limitation of processing in the circumstances provided by law.
Objection: object to processing based on legitimate interests and object at any time to direct marketing.
Data portability: receive eligible personal data in a structured, commonly used and machine-readable format.
Withdrawal of consent: withdraw previously granted consent at any time.
Automated decision-making rights: exercise applicable rights regarding decisions based solely on automated processing that produce legal or similarly significant effects.

Requests may be submitted to:

Email: info@axialis.es

AXIALIS may request reasonable information to verify the identity of the requester where necessary.

Requests will be handled within the time limits established by applicable data protection law, normally within one month, subject to legally permitted extensions.

15. RIGHT TO LODGE A COMPLAINT

Individuals who believe their personal data has been processed unlawfully may lodge a complaint with the competent data protection supervisory authority.

In Spain, the relevant authority is:

Agencia Española de Protección de Datos (AEPD)

Website: www.aepd.es

Individuals may also contact AXIALIS directly to raise privacy concerns or request clarification before submitting a complaint.

16. THIRD-PARTY WEBSITES AND PLATFORMS

This website may contain links to external websites, business platforms or third-party services.

AXIALIS is not responsible for the independent privacy practices of third-party websites.

Users are encouraged to review the privacy policies of those services before providing personal information.

Where AXIALIS uses third-party tools for its own processing activities, the relevant data protection responsibilities and safeguards will be assessed in accordance with applicable law.

17. CHILDREN’S PERSONAL DATA

AXIALIS provides professional B2B services and does not intentionally direct its website or commercial activities toward children.

AXIALIS does not knowingly seek to collect personal data from minors through general business inquiry forms.

If personal data concerning a minor is identified as having been collected without an appropriate legal basis, AXIALIS will take reasonable steps to address the situation in accordance with applicable law.

18. CHANGES TO THIS PRIVACY POLICY

AXIALIS may revise this Privacy Policy to reflect changes in its business operations, website technologies, data processing activities or applicable legal requirements.

The current version will be made available on the website.

Where changes require additional information, consent or other measures under applicable law, AXIALIS will take the necessary steps.

19. CONTACT FOR PRIVACY MATTERS

For privacy-related inquiries, data protection concerns or requests to exercise GDPR rights, please contact:

AXIALIS

AXIA MEDIA TECHNOLOGY GROUP S.L.

Paseo de la Castellana 81

28046 Madrid, Spain

Email: info@axialis.es

Website: www.axialis.es